COVID-19 Patient & Community Information

At Scenic Bluffs Community Health Centers, we continue to monitor to COVID-19 outbreak and provide our patients and community members with the most up-to-date information from the Centers of Disease Control and Prevention (CDC). We are following all state and federal recommendations and using the highest infection control standards to ensure all of our patients stay healthy. 

To our patients and community:

We are taking the following steps to ensure the health of patients:

  • Our Norwalk Activity Center and Cashton Conference Room space will not be available for group rental through August 31, 2020. The date for reopening these spaces to the community may change, pending evaluation of COVID-19 spread in our region.
  • Upon entering our facility, you will be screened for respiratory illness. 
  • All patients will have a temperature check and be provided with a cloth mask, if they do not have one.
  • Patients will be instructed to keep their mask on for the appointment. 
  • If you are not comfortable being screened, please call and our schedulers can discuss other care options with you.
  • When possible, we ask that you do not bring additional people to your appointments that do not need to be there.
  • If you have an upcoming appointment, you may receive a phone call prior to your appointment with respiratory illness screening questions.
  • We are asking anyone experiencing active respiratory illnesses  (fever, cough, shortness of breath) to please CALL the health center before coming in.
     
Medical Update:
  • Medical appointments are available at both our Cashton and Norwalk Health Centers. Appointments can be provided face-to-face at one of our Health Centers, or by a Virtual Visit (appointments available by video).
  • Curbside medical and lab services may also be available to patients, depending on the circumstances.
  • We are available to do COVID-19 testing and follow guidelines from the Centers of Disease Control and Prevention (CDC). CDC guidelines can limit who qualifies for a test. If you have questions on testing, please call us and we can discuss.
  • Please do not let cost keep you from talking with us if you have COVID-19 symptoms. All insurance copays are currently waived for medically necessary screening and testing for Coronavirus Disease. Additionally, we have support for patients without insurance.
Dental Update: 
  • Our Dental department is now open for hygiene, pain, emergency and some other limited  appointments. If you are in urgent need, please call our dental department at 608-654-5100 extension 212.
Behavioral Health Update:
  • We are currently delivering behavioral health/AODA services. Appointments can be provided face-to face at our Cashton Health Center, or by a Virtual Visit (appointments available by video).
     
Complementary Therapies Update:
  • Massage therapy is open Tuesday-Friday.
  • Chiropractic services are available at both our Cashton and Norwalk Health Centers.
  • Acupuncture services are available at our Cashton Health Center on Mondays.
     
Pharmacy Update:
  • Our Pharmacy remains open and available to our patients. Please know you will need to be screened when coming into the Cashton Health Centers to pick-up your prescriptions.
Community Resources Available:
  • If you are in need of community resources during this time, our Help Team can assist you in getting connected with local resources. They are available by phone at 608-654-5100 extension 232.
  • We offer a sliding-fee scale program, called the Healthy Neighbor Plan, that may reduce your cost for care. Eligibility for this program is based off of your household size and income. This is a completely confidential service. All are encouraged to apply.

Resources in English:

For questions or concerns, please call Scenic Bluffs at 608-654-5100.

Resources in Spanish